ACT Fibernet

The App has stopped working for me from a week. Every time I open it, I get an error message asking me to upgrade. On clicking the upgrade link, it takes me to play store where there is no option to upgrade. Only options available are uninstall and open. Please look into this. In general, the App is useful to track usage and raise complaints.

It is a not a user friendly app , their is no proper option for contacting the customer support directly , I had a issue since 2-3 days but still couldn't connect to customer support nor got a direct option to connect to the customer support from the application and every time the connection goes down . Need to improve the support options . It is a major drawback not a very useful app. Not happy.

All new chatbots are the worst including for this app. There is no option to tell them the problem. We need to select within a set of options. And it will give some redirect link which was not needed in the first place. Also, they have illogical 6 month netflix plan. One option is for 6+router. Another option is 6 months with nothing else . In article it says router or additional one month for netflix, but not on app.Previously a ticket used to be created with comment, now even that is removed.